How do I contact Sun Country?

Please call Sun Country Reservations at 651-905-2737.

What is the phone number for Sun Country Airlines?

651-905-2737
Please contact Sun Country Reservations at 651-905-2737 prior to departure to retain the value of your ticket.

How do I get a refund from Sun Country?

If you cancel your flight within 24 hours of ticket purchase, then you will get a full refund as per the refund policy of Sun Country. You can make your refund request online through the Manage Booking page or after contacting the customer service team at Sun Country by providing the booking details.

Is Sun Country a good airline?

Sun Country Airlines is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

Who owns Sun Country?

In July 2011, Sun Country was bought out of bankruptcy for $34 million by the Davis family, owners of Cambria, a Minnesota-based countertop company. Marty Davis, CEO of Cambria, became Chairman.

Does Sun Country allow ESA?

Sun Country Airlines is happy to transport emotional support and psychiatric service animals in the aircraft cabin. These forms must be submitted 48 hours prior to your scheduled departure at Accessibility@ suncountry.com.

Is Sun Country waiving cancellation fees?

Sun Country is waiving change and cancelation fees for those who wish to postpone or adjust their international travel plans between the dates of January 26 and April 30, 2021. If you have questions regarding change fees, please see our change fee policy.

How long are Sun Country credits good for?

one year
Flight credits can be used to make a new booking on suncountry.com and expire one year after the original booking date. Here’s how to redeem a flight credit: Locate your 6-character flight credit code. This is the same as the reservation code of your original booking.

Who is Sun Country owned by?

Apollo, a New York-based investment firm that bought Sun Country from the Davis family in 2017, upgraded its fleet and recast it as a budget-focused airline, will reduce its ownership of the company to about 60% if all shares are sold.

Does Sun Country have first class?

While Sun Country no longer has a First Class cabin, it hasn’t skimped on in-flight service when compared to other ultra-low-cost carriers. All seats recline and come with full-size tray tables. Most seats also have in-seat power with USB charging ports.