How do I refresh my T-Mobile towers?
T-Mobile Tower Update
- Power off your device.
- Remove the SIM card.
- Wait a minute.
- Re-insert the SIM card and power your phone back on.
- Your phone should automatically perform a T-Mobile tower update.
Why does my service keep dropping T-Mobile?
Basic troubleshooting Restart your phone. Turn off Wi-Fi to ensure you’re using the T-Mobile network. Turn on VoLTE. Uninstall downloaded apps such as calling apps; all blocking, launcher, and homescreen apps; and apps you downloaded around the time the problem started.
Why is phone not registered on network?
Causes of Not Registered on Network Error Your phone’s firmware or operating system is out of date. The SIM card is disconnected or damaged. Your carrier is not selected in your phone’s settings. Your carrier is experiencing an outage.
What happens if you dial *# 06?
Display your IMEI: *#06# To access it, type in the above code, and then the green call button to prompt your IMEI number (or your International Mobile Station Equipment Identity number, but you already knew that). Among other things, the number can help “blacklist” stolen devices or help with customer support.
How to contact T Mobile for technical support?
General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
What kind of service does T Mobile offer?
T-Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. I have a problem with T-Mobile T-Mobile outages reported in the last 24 hours
What are the TTY hours for T Mobile?
TTY hours are from 4:00 a.m. – Midnight PST, daily. Just dial the short-code below as if you were making a phone call (information is not available via text message), hit “Send,” and we’ll give you the info you need. It’s fast, easy, and free!
How does T-Mobile know when there is an outage?
The following chart shows the number of reports that we have received about T-Mobile by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
