How do I restart my Fitbit sense?

According to Fitbit, you can press and hold down the solid state button on your Sense for 10 second if it’s frozen. At first, it will look like nothing is happening, but keep holding the button down. After 10 seconds, the Fitbit logo will display, and your watch will restart.

How do I restart my Fitbit device?

Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

How do I refresh my Fitbit app?

To update your Fitbit app for Android, you just need to do the following:

  1. Tap the Play Store app.
  2. Tap or click the menu icon in the top left corner.
  3. Tap My apps & games. If the Fitbit app has an update, you’ll see it in the Updates list.
  4. Tap Update.

Why is my Fitbit failing to sync?

Fitbit sync errors are usually related to the fitness tracker becoming disassociated with the smartphone, tablet, computer, or iPod touch it was initially connected to. This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit’s operating system.

Why is my sense not syncing?

Troubleshooting steps Force quit and then reopen the Fitbit app. Bluetooth and turn Bluetooth off and back on. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

How do I know if my Fitbit is up to date?

Confirm you have the latest version of Fitbit Connect:

  1. Click the Fitbit Connect icon located near the date and time on your computer.
  2. Click Open Main Menu.
  3. Click Troubleshooting.
  4. Below the Fitbit Connect number, click Check for updates.

Why is my Fitbit not updating?

Update Failures Turn your tracker off and on again using the instructions in How do I restart my Fitbit device? Restart your mobile device. Try the firmware update again. If it doesn’t work, on a different mobile device or computer (if available) log into your Fitbit account and try updating your firmware.

Why has my Fitbit stopped working?

You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.

How do I set up a Fitbit?

Set Up Your Fitbit on a Computer. 1. Go to and download and install the Fitbit app. 2. Select Set Up a New Fitbit Device. 3. Choose your tracker. 4. Click on “Join Fitbit” to set up your account. 5. Fill in your personal information.

How do I update my Fitbit software?

To update the Fitbit app to a newer version, you just need to do the following: Tap the App Store app. Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list. Tap Update.

How do I update my Fitbit account?

Select the Fitbit Connect icon, located near the date and time on your PC. On a Mac, this is located in the top right hand corner alongside other dashboard icons and the time and date. Select Open Main Menu. Select Check for device update. Log into your Fitbit account, if prompted. If an update is found, the Fitbit will update automatically.