How do you fix an unsupported ink cartridge?
Try reseating the toner cartridge.
- Power off the printer.
- Remove the toner cartridge.
- Inspect the toner cartridge and the inside of the printer for any obstructions or damage. Remove any obstructions you find.
- Reinstall the toner cartridge.
- Close the upper front cover.
- Power on the printer with the cartridge installed.
What does unsupported cartridge mean?
Your printer displays an “unsupported cartridge” error when you install a cartridge incorrectly inside the printer. One side of the cartridge may not be seated fully in the cartridge’s holder or the cartridge may not be all the way in the holder. To resolve the error, turn off your printer and remove the cartridge.
How do I bypass the low ink on my Lexmark printer?
- Access the “Printer Settings” window.
- Select properties for your printer.
- Click the “Ports” tab in the Properties window.
- Disable bi-directional communication.
- Click “Apply” and then click “OK.” This update will disable bi-directional communication with the printer, effectively turning off low ink warnings.
Why my ink cartridge Cannot be recognized?
Check the copper banding on each of the cartridges. This is their contact chip and what communicates with the printer. Give them each a gentle wipe with a cloth or pencil eraser to ensure they are clean and dust free. Reinstall the cartridge to your machine and restart the printer, this should clear the error.
What happens when ink cartridges Cannot be recognized?
The ink cartridges may not have been installed using the correct procedure, or they may not be seated correctly. Follow the instructions below to correctly install and reseat the ink cartridges. If the ink not recognized message is on the screen, select the option to replace the ink cartridge and press the OK button.
Why does my printer say incompatible cartridge?
Most cartridge errors are caused by a communication breakdown between the printer and the chip on the cartridge, and there is a simple fix for this. First, take all of the cartridges out of the printer (including any that are working, or do not need replacement).
What to do when Lexmark printer says unsupported cartridge?
To do so, power off the printer, then hold the 3, 4, and 6 (E-N-G) keys until the printer boots. An Invalid Engine Code message should display on the control panel.
How do you install a Lexmark toner cartridge?
If you are using a brand-new genuine Lexmark toner cartridge, install the cartridge properly and completely close the toner access door. Make sure that the toner cartridges are not damaged or defective.
Is the Lexmark mx310dn printer unsupported by Lexmark?
Lexmark Unsupported Cartridge Error (32.49) Our company purchased a Lexmark MX310dn printer in December 2019 for only A$108.9 and, thanks to the COVID, the original toner cartridge that came with the machine managed to last for 15 months.
How to reset the ink counter on a Lexmark printer?
Open the Lexmark Solution Center program on your computer. Click “Maintenance,” and select “Install or obtain a new cartridge.”. This will reset the ink counter on your printer.
