What is a WD My Passport Ultra?

Welcome to your My Passport Ultra™ portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use.

How many GB is my passport ultra?

500 GB
Technical Details

Portable Storage for PC Comparison Chart My Passport Ultra My Passport Slim
Capacity range 500 GB – 2 TB 1 TB – 2 TB
High-capacity for all your photos, music and videos
Automatic backup with WD SmartWare Pro
Cloud backup with Dropbox

Does my passport Backup automatically?

Schedule—the time of day, day of week, and month that you want to run the backup. This protection is automatic—the WD Backup software does it for you without any action on your part. Just leave the backup source and target devices connected to your computer.

How do I access my WD backup files?

Then click External Devices Recovery.

  1. Connect the WD Passport to the computer.
  2. Select the WD Passport.
  3. You can preview some recoverable files after the scan.
  4. Choose the files that are to be retrieved.
  5. Note: You can recover your files easily with File modified date.
  6. Select a task or image to restore.

How do I view files on my WD Passport?

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it. Click on it to open. You will now see a page with a list of files.

How do you fix a WD passport?

Fix 1: Run First Aid to repair the unmounted WD My Passport. Disk Utility’s First Aid is a drive diagnostic which can be used to test for defects or problems on a mac. Step 1: Go to Disk Utility (found in the Applications > Utilities folder). Step 2: Select the unmounted WD My Passport for Mac in Disk Utility.

How do I update my WD passport?

Connect computer to the My Passport Wireless Wi-Fi network. Using a web browser, open the My Passport Wireless dashboard. Go to Firmware Tab. Under the section Auto Update. You will see a pop up confirming to upgrade your firmware, click Ok.

Can not access WD passport?

Reconnect the WD drive via a new USB hub or to a new PC. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

How do you erase a WD passport?

Open Disk Utility from /Applications/Utilities folder. 2. Click on View > Show All Devices in the menu bar. 3. Select the WD My Passport from the list of devices on the left pane and click the”Erase” button on the top. 4. Name your drive, select a file system format and then click “Erase”.